![]() ![]() ![]() Train your servers to make the most out of all their movements. Maximize your steps while minimizing your trips. ‘The best restaurateurs know that their top servers are the ones who have been trained well and work hard.’ 3. Make guests’ night out more than just a meal, but a memorable experience they’ll want to repeat. Train your servers to guide guests around the restaurant menu, answer any questions guests may have and guide them in their decisions. People are going out to eat as much for the experience as they are for the food. And, as time goes by, servers can get to know regulars by name and establish a relationship with them. Recognizing people’s faces is the easiest first step. When your customers feel recognized, they feel more comfortable. You want customers to keep coming back to your restaurant and become those highly sought-after regulars.
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